Salesforce is a global leader in customer relationship management (CRM) software, offering a comprehensive suite of applications designed to help businesses connect with their customers in new ways. Founded in 1999 by Marc Benioff, the company has grown from a pioneer in cloud-based CRM to a multifaceted enterprise providing solutions across sales, service, marketing, commerce, and more. Salesforce's platform is built on a foundation of artificial intelligence (AI), data analytics, and automation, enabling organizations to deliver personalized experiences and drive growth.

The company's commitment to innovation is evident in its continuous development of AI-driven tools like Agentforce, which empowers businesses to create and deploy AI agents capable of autonomously handling various tasks. With a strong emphasis on customer success, Salesforce has established itself as a trusted partner for companies seeking to enhance their customer engagement strategies.